what we offer
for your portfolio

  • We offer a fully customised service, integrating our system with your chosen software to deliver cost-effective, high-quality, and promptly generated reports. We accommodate requests of all sizes, storing any special requests in our database for future use.

  • We provide a summary along with the report, detailing what items need cleaning and distinguishing between tenant and owner responsibilities. Additionally, we can include general photos as well as detailed photos of specific areas of concern.

  • We offer complimentary scheduling or rescheduling of your monthly inspections and can liaise directly with your tenants.

  • We conduct a pre-Property Condition Report (PCR) inspection to identify any maintenance or cleaning needs before the official PCR is completed.

  • No need to leave the office to collect or cut new keys. We'll handle it for you.

  • Off-site key storage expands your coverage beyond the confines of your HQ office.

  • Our team can open your property for viewing and assist potential tenants with general questions based on the data sheet you provide.

  • Lock boxes provide your staff and contractors with more flexible access to your properties.

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base line services

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Inspection (re)scheduling:

We understand that a lot goes into creating a successful monthly inspection run, especially the back and forth communication with tenants should they need to reschedule. We have a dedicated team to take care of this task and provide you with timely reports should anything change

Scheduling Team:

Think of our scheduling team like your assistant. Our team are there to make sure you don’t miss a thing. Our team will follow up with your teams to remind them about preparation of keys for collection and to ask if any of the booking details have changed since the time of booking.

A contractor will be there and we will need to attend later, key collection location has changed or the tenant is moving in sooner than expected. These are all common scenarios that we all deal with on a daily basis. Having a team in the background to keep you on point.

Outsourced Solutions Consultation Meeting:

We encourage transparency with our business partners to find ways that we can work together to solve their problems and find new outsourced solutions. Your business can lean on ours in times of need, because we are partners.